About

Hi, I'm Ward Lu.

I spent 9 years on B2B products, often on factory floors, in warehouses and in stores, building systems from manufacturing and supply chain to wholesale and retail. Since 2025 I have been building my own products with AI, turning ideas into things people can use.

Illustrated portrait of Ward Lu

Threestages

  1. 2016 – 2018
    Government IT

    Learned how to break down complex systems and design permissions and workflows.

    • Government portals
    • Asset management
    • OA
  2. 2018 – 2025
    Apparel and textile supply chain

    From wholesale and retail to factory production and supply chain collaboration, with rollouts in Southeast Asia.

    • ERP
    • MES
    • WMS
    • APS
    • SRM
    • POS
  3. 2025 – now
    Independent AI builder, Shadow Lab

    Built 8 products and tools on my own, from requirements and design to launch and payments. With companies I work like a forward deployed engineer (FDE): on site, building agents into real workflows together with the team.

    • Independent products
    • FDE-style delivery
    • Business agents

Who Iwork with

Companies exploring AI

You know AI can help, but not which business process to start with or how much to invest.

Back-office and digital teams

You want your first business agent and need someone to pick the scenario, shape the design and review key work.

People building solo

Product managers or developers who want to build a product alone with AI and get it launched and paid for.

How Iwork

Go to the floor first

Requirements live on factory floors, in warehouses and stores, not in meeting rooms.

Make one scenario work

No grand all-in-one plans. Get one real workflow running first.

Tell the truth

No promises I cannot keep. Data and results are reported as they are.